Information about delivery

Delivery - HealthyThaiShop

HealthyThaiShop offers worldwide delivery using various delivery options of Thailand Post .

We do not earn any additional income from delivery cost, we just put delivery cost into invoice “as is”. So we don’t have any interest to promote particular delivery option. We want to provide you best service with the lowest possible cost. It is why delivery options on “Cart” page are sorted by cost, from low to high. So our customers can easily select the best option, suitable for them.

Please find detailed information below.

👉 Helpful advice!
You can easily calculate the shipping cost of your order: just add the desired items to cart and click “Calculate shipping cost.” The system will ask you for your delivery address (you don’t have to provide the full address, just the country, province and postal code), and then shows you all available delivery options and their costs.

Unfortunately delivery services quite often change rules, prices and even close delivery to some countries. We are trying our best to update delivery rates at HealthyThaiShop web-site. But because delivery services do not notify us about changes, sometimes information about tariffs / availability could be incorrect. To avoid delays and cancellations, we decided manually check every order and confirm possibility of delivery before you pay.
You can find actual list of available countries at the end of this page.

Thailand Post offers 3 major delivery types: “Parcel”, “ePacket” and “Registered Airmail Package”. Please do not afraid word “packet”: it doesn’t mean “thin paper envelope”, this type of postage can be send in normal carton box or in strong plastic bag with bubble.

Thailand Post’s Parcel Air

Thailand Post’s parcel is convenient for quite big orders (more than 2 kilograms). For small orders (below 2 kg) it is quite expensive because of high “fixed” cost of 1st kilogram. For small orders better use another types of delivery (see below).

The maximum weight of parcel is 20 kg. (include box/package). But for some countries limit is only 10-15 kg.

This type of postage include tracking. When we send it we must fill special form (CP72) which includes delivery instructions and information for Customs:

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The parcel could be “Airmail” or “Surface”. Surface is cheaper, however we do not use this type of delivery because following reasons:

  1. Very long time in transit. Thailand post usually warns “it is around 3 months”. The contents of the parcel are exposed to changes in temperature and humidity long time and could be damaged.
  2. Thailand post charges “volumetric weight” for surface parcel. It mean that delivery cost could be more expensive than simply calculated by weight.

Thus, we ship only via priority airmail.

Availability of this delivery option depends of destination country. To some countries Thailand post accepts only Airmail parcels, to some countries both Airmail and Surface, to some countries does not accept “Parcel” postage at all.

Life-hack tip: sometimes it is cheaper to split one big parcel into two smaller packages. For example: two “Registered Airmail Packages” or ePackets 1.5 kg each could be cheaper than one 3kg “Surface Parcel”. We usually inform customers about this ability.

Thailand Post’s Registered International Airmail Package

The maximum weight for this postage is 2 kg. (include box/package). It includes registration (tracking number ) and uses Airmail only (no surface). When sending this type of postage we must fill CN22 form for Customs and attach it to package. However we highly consider your privacy and try do not reveal too much details about products. We just indicate type of product (i.e. “Herbal tonic”, “Seasoning”, “Herbal tea”, “Nasal inhaler”, “Herbal balm” etc.) and brand/product name (“Siamy”, “Pushen”, “PoySian”, “Munz”, “Lobo”, “CodeX” etc).

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Delivery time is vary depend on destination country. Usually it is within 3-4 weeks.

Because of limited tracking information and other restriction, HealthyThaiShop uses this delivery option only if ePacket (see below) is not available for selected destination.

Thailand Post’s ePacket

ePacket (or ePacket (ASEANPACK) for some countries inside South-East Asia) is the best delivery option offered by Thailand Post for small eCommerce postage. It very similar to Registered International Airmail Package (weight up to 2 kg, tracking number included), but it faster and shows more tracking information. Thailand Post promises to deliver it within 2 weeks.

This delivery option available only for selected countries (please refer to automatically updated current list at the end of text).

The weight charged per 100g (fraction less than 100g counted as full 100g).
The maximum weight is 2kg., except the United Kingdom for which maximum weight is 5kg. When sending this type of postage we must fill CN22 form for Customs and attach it to package. However we highly consider your privacy and try do not reveal too much details about products. We just indicate type of product (i.e. “Herbal tonic”, “Seasoning”, “Herbal tea”, “Nasal inhaler”, “Herbal balm” etc.) and brand/product name (“Siamy”, “Pushen”, “PoySian”, “Munz”, “Lobo”, “CodeX” etc).

delivery,Healthy Thai Shop,airmail,eCommerce,ePacket,parcel,package

Thailand Post’s other options

There are some other delivery options offered by Thailand Post, such as EMS World Package and Courier Post (Merchandise). They are quite expensive, so we did not include them to available delivery options list shown on “Cart” page. However sometimes they are the only available options to given destination. If there are no other delivery options to your country, we can manually calculate delivery cost using those services and offer you for consideration.

Conclusion

When we show delivery options on the “Cart” page, we sort them by cost, from low to high. And by default the cheapest option is selected.

However delivery cost is not the single thing you need to consider while selecting option. Please also take in account delivery time and possible issues with Customs in your country.

Customs regulations differ from country to country. To avoid unnecessary spending for Customs fees, please check Customs regulations in your country before you place order. It includes maximum cost and/or weight of order for which you don’t need to pay fees/taxes.

Also carefully check restricted / prohibited items list in your country. Sometimes the goods freely sold in Thailand could be prohibited or restricted in some countries.

List of countries, available for delivery via various channels

ePacket

(updated: 2024-11-21 04:00:26 Asia/Bangkok)

Australia, Austria, Belgium, Bhutan, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Denmark, Egypt, Estonia, Finland, France, Germany, Great Britain, Greece, Hawaii, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (Rep.), Laos, Luxembourg, Macao, Malaysia, Maldives, Mexico, Morocco, Myanmar, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia , Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Turkiye (Turkey), United Arab Emirates, United States of America, Vietnam {59}

Registered Air mail

(updated: 2024-11-21 04:00:26 Asia/Bangkok)

Albania, Algeria, American Samoa, Angola, Anguilla, Antigua&Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Caroline Islands, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Colombia, Congo Rep., Cook Islands, Cote d'ivoire, Cuba, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Eswatini, Ethiopia, Fiji, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guam, Guinea, Guinea Bissau, Guinea Equatorial, Haiti, Honduras, Iceland, Iran, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Lithuania, Madagascar, Madeira Islands, Malawi, Mali, Malta, Martinique, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro , Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Puerto Rico, Qatar, Reunion, Rwanda, Saint Kitts & Nevis, Sao Tome & Principe, Senegal, Sierra Leone, Solomon Islands, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Virgin Islands(U.S.A.), Zambia, Zimbabwe {139}

Parcel Air

(updated: 2024-11-21 04:00:26 Asia/Bangkok)

Albania, Algeria, American Samoa, Angola, Anguilla, Antigua&Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Caroline Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Colombia, Congo Rep., Cook Islands, Cote d'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Eswatini, Ethiopia, Fiji, Finland, France, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Great Britain, Greece, Grenada, Guadeloupe, Guam, Guinea, Guinea Bissau, Guinea Equatorial, Haiti, Hawaii, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea (Rep.), Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Lithuania, Luxembourg, Macao, Madagascar, Madeira Islands, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro , Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & the Grenadines, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia , Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkiye (Turkey), Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, Virgin Islands(U.S.A.), Zambia, Zimbabwe {202}

DestinationePacketRegistered
Airmail
Parcel
Air
Albania
Algeria
American Samoa
Angola
Anguilla
Antigua&Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Azores
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands
Cape Verde
Caroline Islands
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Colombia
Congo Rep.
Cook Islands
Cote d'ivoire
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Eswatini
Ethiopia
Fiji
Finland
France
French Guyana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Great Britain
Greece
Grenada
Guadeloupe
Guam
Guinea
Guinea Bissau
Guinea Equatorial
Haiti
Hawaii
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea (Rep.)
Kuwait
Kyrgyzstan
Laos
Latvia
Lesotho
Liberia
Lithuania
Luxembourg
Macao
Madagascar
Madeira Islands
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Kitts & Nevis
Saint Lucia
Saint Vincent & the Grenadines
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
South Africa
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Timor-Leste
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkiye (Turkey)
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United States of America
Uruguay
Uzbekistan
Vanuatu
Vatican City State
Venezuela
Vietnam
Virgin Islands(U.S.A.)
Zambia
Zimbabwe
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